Employee Scheduling Processes in a Demand Driven Environment

Demand-driven scheduling enables managers to adjust upcoming schedules to take into account past customer or factory activity as well as the staffing policies you have in place.

Employee Scheduling Processes in a Demand Driven Environment

During employee scheduling, blocks of work are assigned to individuals while taking into account defined constraints and meeting the demands of the business.

As part of the demand-driven scheduling process, the first step is to break down the workload into work spans or shifts, which will largely depend on the industry. For example, most manufacturing businesses have predetermined shifts of 8- or 12-hour durations with fixed start times. There is no need for workload breakdown in manufacturing because the precision of the workload is at the shift level, and the shift start, and end time are consistent.

Different Type of Demand Based Schedules:

  • Nonrecurrent
  • Cyclical
  • Rotational


Nonrecurrent schedules are an example of a common business schedule with variable demand and no set plan. The employee won't be aware of their schedule until it is posted. The most typical schedules are weekly or biweekly ones in industries with different demand patterns, including retail and healthcare.


A cyclical timetable is a set of predetermined schedule details that repeat endlessly. The cycle duration is often expressed in days and either includes a simple indicator of days on and off or can include shift start and end times. This is frequently employed in situations when one individual works just this shift on various days within a cycle of identical shifts. A cyclical timetable is typically employed when full-time, specialized positions are the focus of the schedule.


A cyclical timetable that uses many jobs is known as a rotational schedule. The difference between a rotational timetable and a cyclical schedule is that each position rotates. These schedules are typically used when all employees receive equal treatment and split weekend and night shifts according to a set schedule. Public services and transportation are two well-known sectors that use rotational timetables.
By having a rotational calendar for the fundamental recurrent demand and a nonrecurrent supplemental schedule for variable demand, a business can use a combination of the three contexts inside the same schedule.